CFO HOTLINE ℠

Ziegler CFO Hotline Response: POST-ACUTE ACTIVITY

Thursday, September 29, 2016
The Ziegler CFO Hotline survey for August focused on the level of post-acute activity among senior living providers as well as observations and predictions of changes in the sector. More than 110 CFOs and finance professionals responded to the sur...

Ziegler CFO Hotline Response: Community Investment Policies

Friday, July 1, 2016
Ziegler’s CFO Hotline survey for July focused on the community investment policies and was similar to a previous study conducted in 2012.

Ziegler CFO Hotline RESPONSE: Ongoing Resident Financial Assessments

Monday, February 29, 2016
The Ziegler’s CFO Hotline survey for this month was about ongoing resident financial assessments. While it is understood that communities conduct an up-front assessment of a prospective resident’s financial status, the frequency of financial asses...

Ziegler CFO Hotline RESPONSE: Not-for-Profit Board Activities

Tuesday, December 15, 2015
The December CFO Hotline poll was devoted to the topic of Board Activities. The poll covered topics such as the frequency of board meetings, board education and composition, and budgeting for board activities. Nearly 260 not-for-profit senior livi...

Ziegler CFO Hotline RESPONSE: Resident Monthly Fee Increases

Thursday, October 15, 2015
The October CFO Hotline poll was devoted to the topic of Resident Monthly Fee Increases. This has been an annual poll conducted by Ziegler for the past several years. The purpose of the survey is to track the level of resident monthly fee increase...

Ziegler CFO Hotline RESPONSE: Healthcare IT

Monday, August 31, 2015
This month, Ziegler’s CFO Hotline survey focused on the topic of Healthcare IT, which gained insight into the implementation of information technologies being utilized in the healthcare sector, particularly in the post-acute spectrum. Questions al...

Ziegler CFO Hotline RESPONSE: Succession Planning

Thursday, July 30, 2015
The July 2015 Ziegler CFO Hotline survey focused on the topic of Succession Planning. This topic was previously covered in a January 2013 Ziegler CFO Hotline,SM which allows for historical comparisons. Nearly 150 senior living Chief Financial Offi...

Ziegler CFO Hotline RESPONSE: IT Staffing and Services

Sunday, May 31, 2015
The May 2015 Ziegler CFO Hotline survey focused on IT (information technology) staffing, departments and outsourcing of technology needs. A total of 144 CFOs from around the country participated. Roughly 4 out of 10 respondents represented multi-s...

Ziegler CFO Holtline RESPONSE: Marketing and Sales Staff Commissions

Thursday, January 29, 2015
At Ziegler we have received a number of questions over the years regarding the sales and marketing staff compensation, specifically as it relates to commission for these individuals. We devoted the last poll of the year to this topic. The latest Z...

CFO Hotline RESPONSE - Credit Cards

Sunday, November 30, 2014
The November CFO HotlineSM poll was devoted to the topic of Resident Credit Card Use. Specifically, the poll addressed what proportion of providers allow residents and prospective residents to use credit cards for community-related expenses. This...