CFO HOTLINE ℠

Ziegler CFO Hotline RESPONSE: Resident Monthly Fee Increases

Thursday, October 15, 2015
The October CFO Hotline poll was devoted to the topic of Resident Monthly Fee Increases. This has been an annual poll conducted by Ziegler for the past several years. The purpose of the survey is to track the level of resident monthly fee increase...

Ziegler CFO Hotline RESPONSE: Healthcare IT

Monday, August 31, 2015
This month, Ziegler’s CFO Hotline survey focused on the topic of Healthcare IT, which gained insight into the implementation of information technologies being utilized in the healthcare sector, particularly in the post-acute spectrum. Questions al...

Ziegler CFO Hotline RESPONSE: Succession Planning

Thursday, July 30, 2015
The July 2015 Ziegler CFO Hotline survey focused on the topic of Succession Planning. This topic was previously covered in a January 2013 Ziegler CFO Hotline,SM which allows for historical comparisons. Nearly 150 senior living Chief Financial Offi...

Ziegler CFO Hotline RESPONSE: IT Staffing and Services

Sunday, May 31, 2015
The May 2015 Ziegler CFO Hotline survey focused on IT (information technology) staffing, departments and outsourcing of technology needs. A total of 144 CFOs from around the country participated. Roughly 4 out of 10 respondents represented multi-s...

Ziegler CFO Hotline RESPONSE: Smoking Alcohol Policies

Saturday, March 28, 2015
The March 2015 Ziegler CFO Hotline survey focused on alcohol and tobacco policies that are implemented in provider communities. The survey focused on policies for both residents and staff and also assessed changes over time with the policies. A to...

Ziegler CFO Holtline RESPONSE: Marketing and Sales Staff Commissions

Thursday, January 29, 2015
At Ziegler we have received a number of questions over the years regarding the sales and marketing staff compensation, specifically as it relates to commission for these individuals. We devoted the last poll of the year to this topic. The latest Z...

CFO Hotline RESPONSE - Credit Cards

Sunday, November 30, 2014
The November CFO HotlineSM poll was devoted to the topic of Resident Credit Card Use. Specifically, the poll addressed what proportion of providers allow residents and prospective residents to use credit cards for community-related expenses. This...

CFO Hotline RESPONSE- Resident Monthly Fees

Monday, October 20, 2014
The October CFO Hotline poll was devoted to the topic of Resident Monthly Fee Increases. This has been an annual poll conducted by Ziegler for the past several years. The purpose of the survey is to track the level of resident monthly fee increase...

CFO Hotline RESPONSE- CCRC Entry Fees

Sunday, August 31, 2014
The topic for the August Ziegler CFO Hotline poll was Continuing Care Retirement Community (CCRC) Entry Fees. Providers with entry-fee CCRCs were invited to complete the survey and a there were a total of 137 participating Chief Financial Officers...

Ziegler CFO Hotline RESPONSE: Technology Spending

Friday, February 28, 2014
In February 2014, a Ziegler CFO Hotline survey gathered feedback on technology spending among senior living organizations. This particular study, conducted with input from LeadingAge CAST, was a repeat of a 2012 poll devoted to the same topic. Ove...